QUAD Help Desk Pro Edition 2006 was designed for those who want a simple and affordable windows application to let staff record, update and report on callers and calls from those callers. User login and procedure security let you restrict staff to only those calls assigned to them. You can view, edit and report on all calls. This version adds a visual report builder, some graphical reports, and improved importing capabilties. You don't need to hire a consultant to get a mulituser capable windows based application up and running. Sold only as a site license there are no additional per user costs, no annual maintenance fees. Simple, efficient, effective, affordable and ready to user.